Frequently Asked Questions

Is there an order minimum?

You must purchase at least two of our Multiple-Issue Value Packs to receive a discount.  Aside from those items, there is no minimum order required.

Do you offer discounts to non-profits?

All of the prices offered on this site are discounted. Any further reductions may be available in our Special Offers section, so be sure to check back often.

What are the shipping charges?

The shipping charge for your order is based on the weight and the destination. The total will be calculated once you have added all of the items to your shopping cart.

What type of payments do you accept?

We accept all major credit cards. For buyers wishing to pay with a check or money order, print a copy of your order and mail it along with your payment to:

Penny Dell Bulk Puzzles
6 Prowitt Street
Norwalk, CT 06855

We will ship your order when payment is received.

When can I expect delivery?

All orders up to 150 lbs will ship via UPS unless you request otherwise. You will receive tracking information along with your order confirmation. For billing to 3-Party Carriers, please contact us.

Do you only ship to the United States?

We will ship outside of the US, please contact us for details.